Frequently Asked Questions
How long does shipping take?
- Delivery within 6-12 business days from the date of receiving the order’s approval.
- There may be delays to remote areas or in load periods.
- Order confirmation.
How much is shipping?
Free shipping on every order (no minimum
purchase).
Is there package tracking?
To track your shipment, go to the
title="Track your order">package tracking
page and enter the tracking number we emailed you.
How do I get a tracking number?
As soon as your order ships, we'll send you an
email/SMS with a tracking number.
Returns and exchanges — how does it work?
Returns/exchanges are accepted within
14 days of delivery, provided the item is new,
in its original packaging, and unused. Email us at
support@glarnixeyewear.com or WhatsApp:
title="https://wa.me/972528191134">click
here, and we'll be glad to help.
Damaged or wrong item — what do I do?
Within 48 hours of
delivery, send us a photo/video via
title="https://wa.me/972528191134">WhatsApp: click
here or email
support@glarnixeyewear.com with your order
number.